AOP3D Tech · Rockport, MA — The Best Name in Tech Support
Computer trouble?
We’ll make it disappear.
Friendly remote and in-person tech support for homes and businesses across Cape Ann and the North Shore. Flat rates, plain English, zero surprises.
Text a Wizard — not a ticket queue.
Remote sessions: we fix it while you watch · In person: 9 Whistlestop Mall, Rockport MA
Find a guide, a fix, or a tool
Active Local Threat: Attackers are locking up Synology home and small-business storage drives with C3RB3R ransomware, using a known flaw in outdated software to encrypt photos, files and backups and demand thousands of dollars to unlock them. Synology warned customers of a surge in attacks and urged an immediate update, with more than 380,000 of these drives visible on the internet.
Do not leave a Synology drive on old software or open to the internet — update DSM now, turn on automatic updates, and block its management page from the internet!
Source: BleepingComputer report on Synology warning of surging C3RB3R ransomware attacks on NAS devices · Check a suspicious call with Threat Radar →
Every tech headache, handled
One text covers it all — from a misbehaving laptop to your entire office network.
Remote Support
We connect securely to your computer and fix it live, while you watch. Most issues resolved in a single session.
Book a remote session →In-Person Repair
Visit us at 9 Whistlestop Mall in Rockport. Hardware upgrades, data recovery, and full tune-ups.
Computer repair in Rockport →Mac Repair
Slow Mac, spinning beach ball, or a battery on its last legs? Diagnostics, upgrades, and repairs for Macs of every age.
Mac repair in Rockport →Virus & Security Cleanup
Deep malware removal, security hardening, and protection setup — so it doesn’t happen again.
Virus removal →Managed IT for Business
Proactive monitoring, maintenance, and priority support plans for North Shore businesses of every size.
Business IT support →Unlimited Remote Support
One flat monthly plan — $60/mo — covers your ongoing remote support, with no per-incident surprises.
See Unlimited Support →Get one useful tech tip a week — join The Wizard’s List: text WIZARD to 781-507-1606.
Rated by your neighbors on Google
Real reviews from real Rockport-area customers — read what your neighbors say, or share your own experience.
“Adam was so helpful. He diagnosed my laptop issue and was able to address in a few hours. Very pleased with quality of service.”
“aop3d has done a great job cleaning up my desktop pc ! and installing virus protection ! thank you mr wizard :)”
“aop3d / the wizard did a great job cleaning up my lenovo from malware and a huge amount of bloat ware ! thank you AOP3D :)”
“If we can’t fix it, we’ll tell you straight — including honest fix-vs-replace advice. We’d rather earn your trust than sell you a repair you don’t need.”
— The Wizard’s promise, on every job · AOP3D Tech, Rockport MA
Questions? Good. We like those.
Do you really fix computers remotely?
Yes — most software issues, tune-ups, virus removals, and settings problems are fixed in a single remote session. You watch everything we do on your screen, and you can end the session any time.
How much will it cost?
A remote diagnostic is a flat $80. Before any repair work begins, you approve a flat-rate quote — we never bill by the hour, and there are no surprise add-ons. Many clients choose Unlimited Remote Support at $60/month instead.
Do I have to bring my computer to you?
Usually not — most fixes happen remotely while you relax at home. If it’s a hardware problem, just drop it off at our Rockport shop, 9 Whistlestop Mall, and we’ll take it from there. We don’t do in-home visits — between remote magic and easy drop-off, you’re covered. Text 781-507-1606 and we’ll work out the easiest option.
Do you work with businesses?
Yes — managed IT and priority support plans for North Shore businesses, including monthly care plans sized to your team. Text 781-507-1606 for a custom quote.
Free tool
Stop fighting your computer.
One text, one flat rate, one wizard. That’s the whole process.
Text the Wizard — 781-507-1606🧙 AOP3D Tech — Rockport’s Tech Wizards · Text 781-507-1606 · aop3d.com