AOP3D Tech · Rockport, MA
Computer trouble?
We’ll make it disappear.
Friendly remote and in-person tech support for homes and businesses across Cape Ann and the North Shore. Flat rates, plain English, zero surprises.
Remote sessions: we fix it while you watch · In person: 9 Whistlestop Mall, Rockport MA
Find a guide, a fix, or a tool
Active Local Threat: A ransomware group called SafePay has hit more than 600 businesses and critical services, and federal agencies issued a fresh warning on October 21. The group breaks in with stolen or guessed passwords and unpatched VPN and firewall gear, steals files, locks systems, deletes backups, and sometimes calls victims directly to demand payment.
Do not reuse passwords or skip VPN and firewall updates β turn on multi-factor authentication everywhere and keep one backup copy offline!
Source: CISA, FBI and U.S. Secret Service joint advisory AA26-293A on SafePay ransomware, reported Oct 21, 2026 by BleepingComputer · Check a suspicious call with Threat Radar →
Every tech headache, handled
One text covers it all — from a misbehaving laptop to your entire office network.
Remote Support
We connect securely to your computer and fix it live, while you watch. Most issues resolved in a single session.
Book a remote session →In-Person Repair
Visit us at 9 Whistlestop Mall in Rockport. Hardware upgrades, data recovery, and full tune-ups.
Computer repair in Rockport →Mac Repair
Slow Mac, spinning beach ball, or a battery on its last legs? Diagnostics, upgrades, and repairs for Macs of every age.
Mac repair in Rockport →Virus & Security Cleanup
Deep malware removal, security hardening, and protection setup — so it doesn’t happen again.
Virus removal →Managed IT for Business
Proactive monitoring, maintenance, and priority support plans for North Shore businesses of every size.
Business IT support →Unlimited Remote Support
One flat monthly plan — $60/mo — covers your ongoing remote support, with no per-incident surprises.
See Unlimited Support →Get one useful tech tip a week — join The Wizard’s List: text WIZARD to 781-507-1606.
Rated by your neighbors on Google
Real reviews from real Rockport-area customers — read what your neighbors say, or share your own experience.
“If we can’t fix it, we’ll tell you straight β including honest fix-vs-replace advice. We’d rather earn your trust than sell you a repair you don’t need.”
β The Wizard’s promise, on every job Β· AOP3D Tech, Rockport MA
Questions? Good. We like those.
Do you really fix computers remotely?
Yes β most software issues, tune-ups, virus removals, and settings problems are fixed in a single remote session. You watch everything we do on your screen, and you can end the session any time.
How much will it cost?
A remote diagnostic is a flat $80. Before any repair work begins, you approve a flat-rate quote β we never bill by the hour, and there are no surprise add-ons. Many clients choose Unlimited Remote Support at $60/month instead.
Do I have to bring my computer to you?
Usually not β most fixes happen remotely while you relax at home. If it’s a hardware problem, just drop it off at our Rockport shop, 9 Whistlestop Mall, and we’ll take it from there. We don’t do in-home visits β between remote magic and easy drop-off, you’re covered. Text 781-507-1606 and we’ll work out the easiest option.
Do you work with businesses?
Yes β managed IT and priority support plans for North Shore businesses, including monthly care plans sized to your team. Text 781-507-1606 for a custom quote.
Free tool
Stop fighting your computer.
One text, one flat rate, one wizard. That’s the whole process.
Text the Wizard β 781-507-1606π§ AOP3D Tech β Rockport’s Tech Wizards Β· Text 781-507-1606 Β· aop3d.com