AOP3D Tech · Rockport, MA

Computer trouble?
We'll make it disappear.

Friendly remote and in-person tech support for homes and businesses across Cape Ann and the North Shore. Flat rates, plain English, zero surprises.

Call/Text 781-507-1606 Join a Remote Session

Remote sessions: we fix it while you watch · In person: 9 Whistlestop Mall, Rockport MA

For Home

Residential rescue

Slow PC, virus scares, printer wars, Wi-Fi dead zones — fixed remotely in one session, while you watch.

Get Home Help

For Business

Managed IT, minus the mystery

Proactive care, security, and priority support for North Shore businesses that can't afford downtime.

Talk to the Wizard
Local · 9 Whistlestop Mall, Rockport MA Remote + in-person service Serving Cape Ann, the North Shore & Merrimack Valley Flat rates — never billed by the hour
What we do

Every tech headache, handled

One call covers it all — from a misbehaving laptop to your entire office network.

Remote Support

We connect securely to your computer and fix it live, while you watch. Most issues resolved in a single session.

Book a remote session →

In-Person Repair

Drop off or visit us at 9 Whistlestop Mall in Rockport. Hardware upgrades, data recovery, and full tune-ups.

Call 781-507-1606 →

Virus & Security Cleanup

Deep malware removal, security hardening, and protection setup — so it doesn't happen again.

Get protected →

Managed IT for Business

Proactive monitoring, maintenance, and priority support plans for North Shore businesses of every size.

Discuss your business →
How it works

Fixed in three easy steps

No tickets lost in the void. No jargon. Just your tech, working again.

1

Book in 60 seconds

Pick a time online or call/text 781-507-1606. Tell us what's wrong in plain English.

2

We connect — you watch

For remote sessions, we join your screen securely and you see everything we do. Nothing hidden, ever.

3

Fixed, explained, guaranteed

You get a flat-rate quote before we start, and we explain the fix in words that make sense.

Start Step 1 — Book Now
Social proof

Your neighbors trust the wizard

Real people, real fixes, right here on the North Shore.

See what your neighbors say

Read verified Google reviews from local customers — then become our next five-star story.

Read Our Google Reviews
Pricing & guarantees

Predictable pricing, no surprises

Stop paying high hourly rates for technicians to guess. You approve a flat quote before we touch a thing.

Most popular

Remote Diagnostic

$80 flat
  • Full remote diagnosis, live on your screen
  • Plain-English explanation of the problem
  • Honest fix-or-replace advice
  • Quote approved by you before any work
Book Diagnosis

Business Care Plans

Custom quote
  • Proactive monitoring & maintenance
  • Priority response times
  • Security & backup oversight
  • One flat monthly rate, no hourly billing
Get a Business Quote
The AOP3D Pricing Promise: you will never be billed for time. We quote flat, we work differently — that is the AOP3D advantage.
Book now

Grab your session

Pick a time that works for you — remote or in-person. Secure booking powered by Square.

Prefer to talk it through first? Call or text 781-507-1606 — a real human answers.

Free tools

Try the wizard's toolkit — free

A taste of what we do every day. Diagnose your own device before you even call us.

Symptom Analyzer

Describe what's wrong in plain English and get an instant read on the likely cause.

Try it free →

Threat Radar

Check whether that scary pop-up or email is a real threat or just noise.

Try it free →

Jargon Translator

Tech terms translated into human. Finally understand what the last technician said.

Try it free →
FAQ

Questions? Good. We like those.

Do you really fix computers remotely?
Yes — most software issues, tune-ups, virus removals, and settings problems are fixed in a single remote session. You watch everything we do on your screen, and you can end the session any time.
How much will it cost?
A remote diagnostic is a flat $80. Before any repair work begins, you approve a flat-rate quote — we never bill by the hour, and there are no surprise add-ons.
Do I have to bring my computer to you?
Usually not. If it's a hardware problem, you can visit us at 9 Whistlestop Mall in Rockport, MA — or call 781-507-1606 and we'll work out the easiest option.
Is my data safe with you?
Completely. We only access what the repair requires, we never snoop through files, and we can walk you through backing up before we start. Your privacy is part of the job.
Do you work with businesses?
Yes — we provide managed IT and priority support plans for North Shore businesses. Call 781-507-1606 for a custom quote tailored to your team.
What if you can't fix it?
Then we'll tell you straight — including honest fix-vs-replace advice. We'd rather earn your trust than sell you a repair you don't need.

Stop fighting your computer.
Let the wizard handle it.

One call, one flat rate, one fixed computer. Your neighbors on the North Shore already made the smart choice.

Call/Text 781-507-1606 Book Remote Session