AOP3D Tech Service Agreement & Liability Waiver
Last updated: October 7, 2026. This agreement is between you ("the Customer") and Adam Master d/b/a AOP3D Tech ("the Provider," "we," "us"). By requesting, scheduling, or receiving services from AOP3D Tech, you agree to these terms. Please read them carefully.
1. Scope of Services
AOP3D Tech provides technology support and repair services for customer-owned devices, including but not limited to: virus and malware removal, data recovery, system tune-ups and optimization, device setup and configuration, network and Wi-Fi assistance, and general tech coaching. Services may be performed remotely or in person.
2. Customer Authorization
You authorize AOP3D Tech to access your device(s), diagnose issues, install and remove software, change system settings, and access files and data on your device as reasonably necessary to perform the requested services. For remote sessions, you authorize us to connect to your device through our secure remote-support tools.
3. Your Data Is Your Responsibility — Back Up Before Service
Important: You are solely responsible for backing up your data — documents, photos, emails, and anything else you cannot afford to lose — before we begin work. Repair work, malware removal, and system changes carry an inherent risk of data loss even when performed correctly and carefully.
AOP3D Tech is not responsible for any loss, corruption, or disclosure of data occurring before, during, or after service. Data recovery services are performed on a best-effort basis only: we do not guarantee that any or all data can be recovered, and fees for data recovery labor apply regardless of the outcome.
4. Limitation of Liability
To the maximum extent permitted by law, AOP3D Tech shall not be liable for any damage to your device, loss of data, loss of use, software issues, downtime, or any indirect, incidental, special, or consequential damages arising from or related to our services — even if we were advised of the possibility of such damages.
Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
5. No Warranties
Our services are provided "as is." We make no express or implied warranties, including warranties of merchantability or fitness for a particular purpose. We do not warrant that any device issue can be fixed, that any data can be recovered, or that a resolved problem will not recur.
6. Third-Party Software and Hardware
Devices, parts, and software are covered only by their respective manufacturers' warranties, if any. AOP3D Tech is not responsible for defects, failures, or warranty claims related to third-party products, and we do not act as an agent of any manufacturer.
7. Your Duties as the Customer
- Describe the issue honestly and completely, to the best of your knowledge.
- Provide the passwords, access, and permissions we need to perform the work.
- Confirm you have the legal right to authorize service on the device — it is yours, or you have the owner's permission.
- Use our services lawfully. We do not assist with bypassing security on devices you do not own or have no right to access.
8. Payment
Payment is due as quoted and agreed, before or upon completion of service, unless other arrangements are made in advance. Subscription plans are billed monthly in advance and are non-refundable (see our Refund Policy). Unpaid balances may result in suspension of further services.
9. Indemnification
You agree to indemnify and hold harmless AOP3D Tech and Adam Master from any claims, damages, or expenses arising from your misuse of our services, your failure to back up your data, or your breach of this agreement.
10. Governing Law
This agreement is governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
11. Severability
If any part of this agreement is found unenforceable, the remaining parts continue in full effect.
12. Questions About These Terms
Text 781-507-1606 or email aop3dtech@gmail.com. For independent legal advice about these terms, please consult a Massachusetts attorney.