AOP3D Tech is a one-neighborhood-shop kind of business — and we think that is exactly why people trust us with the machines their lives run on. Here is what you can verify about us before you ever text.

Our reviews are public — all of them

We are rated 5.0 from 114 Google reviews, written by real clients across Cape Ann and the North Shore. We cannot edit them, hide the rare tough one, or buy better ones — and we would not if we could. Read them (or add yours) on Google.

You approve the price before we touch anything

Every job gets a flat quote up front. We never bill by the hour, never add surprise charges, and if a repair is not worth doing, we will tell you that instead of selling it to you.

You always know who you are dealing with

No call centers, no ticket queues, no scripts. When you text 781-507-1606, you reach the Wizard — a real local human at our Rockport shop, 9 Whistlestop Mall. Text-first is not a gimmick: it means your whole conversation is in writing, so nothing gets lost or misremembered.

Remote help happens only with your permission — while you watch

Remote sessions connect only when you say so, and you watch everything on your own screen while we work. Prefer in person? Bring your machine to the shop. We never do in-home visits, and we will never ask for your passwords by email or text out of the blue.

Our membership math is printed on the label

Unlimited Remote Tech Support is $60/month per device — one subscription covers one device, each additional device is $60/month more. No fine print, no "covers everything" implications. Clear pricing is a feature.

Local roots

We serve Rockport, Gloucester, Beverly, Salem, Newburyport, Essex, Manchester-by-the-Sea and Ipswich — see our services and town pages. When you support AOP3D Tech, your money stays on Cape Ann, with a neighbor you can walk up to and shake hands with.

Text a Wizard — not a ticket queue. Text 781-507-1606 and tell us what your computer is doing. We will take it from there.